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  • Hotel Am Alten Rhin

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  • FAQ's - Hotel & Restaurant Am Alten Rhin | Hotel Neuruppin

    Frequently asked questions (FAQ's) at our Neuruppin hotel from The Hotel & Restaurant Am Alten Rhin. FAQ Updated on 01/20/2022 If your question is not answered in the list below, we can be reached at any time by telephone on 03391 – 7650 or by e-mail . Hotel Restaurant Opening Hours Sind die Hotelzimmer mit Klimaanlage ausgestattet? In unsere Zimmer gibt es keine Klimaanlage. Room Service At the Hotel Am Alten Rhin in Neuruppin, we do not offer any in-room dining services. Is there an elevator in the Hotel? Our hotel does not contain an elevator. Please keep this in mind when considering your choice of room. Parking Information Free parking is available to all hotel guests and is subject to availability. Our car park is located on the hotel premises. E-Mobilität mit 100% Ökostrom / E-Ladestationen E-Mobilität mit 100% Ökostrom – in Kooperation mit den Stadtwerken Neuruppin Auf dem Parkplatz unseres Hotels und Restaurants *Am Alten Rhin* stehen Ihnen vier Ladestationen der Stadtwerke Neuruppin zur Verfügung. Diese E-Ladestationen können sowohl von unseren Hotel- und Restaurantgästen als auch von der Öffentlichkeit genutzt werden. Die Abrechnung erfolgt direkt über die Stadtwerke Neuruppin. Alle weiteren Informationen finden Sie unter: Stadtwerken Neuruppin WiFi in the Hotel Yes, Free WiFi is available in all hotel rooms. Breakfast Buffet: Operating Hours Our breakfast buffet is open daily from 7:00-10:00 and the price is included in the cost of your hotel room. Please wait to be seated by a service team member. Accepted Credit Cards We accept Cash, EC-Cards and Credit Cards including: Mastercard Visa Card American Express JCB Card / Japan Credit Bureau Discover Diners Club International Girocard / Debit Card Smoking in the Hotel Smoking in our hotel rooms is prohibited! In the event of a failure to comply with hotel rules and regulations, a cleaning fee of €200.00 will be added to your bill for the smoke pollution. Pets Pets are not allowed in our hotel rooms. Pets are also not allowed in the restaurant area. Check in / Check out Check-in by 15:00 Check-out by 11:00 Check-In after 21:00 Should you need to check in past 21:00, it is imperative that you call or email us by 20:00 on the day of arrival so we are aware and can plan for you accordingly. As a free service, your hotel key will be left in our key lock box for you. You will be sent a text message or email message with the one-time use code for opening the lock box to retrieve the key to your room. Phone: +49 3391 7650 Or Email: reservierung@hotelaar.de Hygiene Concept and Covid-19 Guidelines Before your arrival, please inform yourself about our hygiene concept to help contain the COVID-19 pandemic. Learn More... Sauna When you would like to use our Sauna, you will need to let us know at least 1 hour in advance so we can turn it on and prepare it for you. You may use the Sauna for up to 3 hours at a time and it closes at 21:00. It costs 10 € per person per day. Sind Bademäntel auf dem Zimmer Nein, wir haben keine Bademäntel auf unseren Zimmern. Aber Sie können diese gerne anfragen, und wir werden sie für Sie im Zimmer hinterlegen. Hierbei entsteht eine Gebühr von 5 Euro pro Person. Travel and Contact Information Street: Friedrich-Engels-Straße 12 Zip Code: 16827 City: Neuruppin OT Alt Ruppin Breitengrad : 52.95015 | Längengrad : 12.8423 Important Travel Tips When using GPS navigation, do not forget to put in Alt Ruppin 16827 as two words. We are located in the district of Alt Ruppin which is apart of the city of Neuruppin. There is also another Friedrich-Engels-Straße 12 in Neuruppin, so it is important to type in the Alt Ruppin distinction to avoid any confusion. Mehr Informationen... Where can I find the Terms & Conditions Here you will find our listed Terms & Conditions Terms & Conditions... Cancellation policy Hotel Am Alten Rhin Here you will find the Cancellation Policy from Hotel Am Alten Rhin in Neuruppin Cancellation Policy... Package Travel Rights Package Travel Rights: Here you will find all information on the subject of package travel law in the Hotel Am Alten Rhin. To the Package Travel Rights Information... Book at the Best Price On our website you are guaranteed to always get the best booking prices. Book Now... Is it possible to book without a credit card? Yes, if you book directly through our website or by telephone. Book your Hotel Room in Neuruppin... Is there a hair dryer located in the rooms? All our rooms are furnished according to the 3 star + standard of the German Hotel Association. That's why you will find a hair dryer located in all bathrooms. Our Bathroom Equipment: Shower and Toilet Hair Dryer Free Hygiene Products to use Cosmetic Mirror Towels (small and large) WhatsApp Kontaktieren Sie uns auch gerne über WhatsApp. Wir sind dort erreichbar von Montag bis Freitag, jeweils von 8:00 Uhr bis 16:00 Uhr. https://wa.me/message/BELS5BQOXJHEM1

  • MENU

    MENU Asparagus Menu White Asparagus Soup White Asparagus pieces. Chives. €7.00 Springtime Salad Sugar Snap Peas. Radishes. Cucumbers. Arugula. Herbs. Yogurt Dressing. small €8.00 large €12.00 Asparagus Flammkuchen (German-style flatbread) Green and White Asparagus pieces. Sour Cream. Hollandaise. Mountain Cheese. Arugula. €18.00 The Classic Pork Schnitzel. White Asparagus. Fingerling Potatoes. €24.50 Asparagus Risotto green and white Asparagus. Herbs. Lemon. Parmesan. natural €17.00 with Zippelsförder steamed Brook Trout Filet €24.00 Asparagus Mediterranean Asparagus au gratin. Hollandaise. Mountain Cheese. Pesto Tagliarini. Serrano Ham. €26.00 Portion White Asparagus 20+ extra served with Hollandaise Sauce or Browned Breadcrumb Butter 300g (4 spears) €8.00 500g (7 spears) €15.00 Appetizers Fried Pickle Sticks Ranch Dip. €8.50 Sweet Potato Fries Ranch Dip. €8.50 Three Deviled Eggs. Fresh Cheese. Mustard. Paprika. €8.00 Three Tomato Bruschetta. Pesto. Tomato. Spring Onions. Baguette. €21.00 Shrimp Sauté - one Dozen Green Onions. Pesto. White Wine. Cherry Tomatoes. Baguette. €21.00 German Cheese Tasting Trio “Maison Kober Dairy”. Grapes. Baguette. €12.00 Soup. Salad. Light Fare Cold Cucumber Soup “in the Fontana style” Yogurt. Dill. Lemon. Walnut. €7.50 BLT (Bacon.Lettuce.Tomato) Sandwich Mayo. Sourdough Bread. Steakhouse Potato Fries. €14.00 Pulled Pork Burger BBQ Sauce. Mayo. Coleslaw. Brioche Bun. Steakhouse Potato Fries. €18.00 Burrata-Tomato Salad Spring Onions. Pesto. Arugula. Baguette. €15.00 Seasonal Salad Lettuce. Vegetables. Strawberry Vinaigrette. small €8.00 large €12.00 Protein of Choice seared rabbit liver €7.50 seared chicken breast €7.00 six pan-seared shrimp €10.00 Burrata €7.50 Vegetarian & Vegan Homemade Lentil-Veggie Burger - Vegan Lettuce. Tomato. Cucumber. Vegan Mayo. Vegan Brioche Bun. Sweet Potato Fries. €18.00 Zucchini-Eggplant Parmigiana - Vegan Vegan Cheese. Tomato Sauce. Salad. €17.50 Tagliarini „Mediterranean“ Pesto. Garlic. Chilli. Cherry Tomatoes. Pine Nuts. Arugula. €16.00 Fish Müritz Pan-Fried Catfish Fillet Creamed Pointed Cabbage. Lemon Butter. €21.00 Zippelsförder River Trout „Müllerin Art“. Almond Butter. Salad. Lemon Wedge. €23.00 Meats Havelländer Apple Pork Chop 300 gr. Apple Onion Chutney. Arugula. €23.00 Entrecôte from Simmental Beef 280 gr. Herbed Butter. Salad. €33.50 Prignitzer Corn-Fed Chicken Breast 250 gr. Tomato-Parmesan-Herb Cream Sauce. €22.00 Pan-seared Rabbit Livers Caramelized Onions. Red Wine Sauce. €17.00 Side Dishes Bratkartoffeln. (pan-fried Potatoes, Bacon, and Onions). €6.50 Fingerling Potatoes Butter. Herbs €4.50 Potato Purée. Butter. Milch. €4.50 Steakhouse Potato Fries €4.00 Sweet Potato Fries €6.00 Buttered Carrots. Herbs €3.50 Creamed Pointed Cabbage. Herbs. €4.50 Ranch Dip Herbs €2.50 Portion Ketchup oder Mayonnaise €0.50 Children's Menu Chicken Nuggets Potato Fries. Buttered Carrots. €8.50 Milk Rice Pudding Sugar and Cinnamon. Apple Sauce. €7.00 Spirelli-Noodles Natural with Butter. €5.00 Tomato Sauce €5.50 Tomato Sauce & Hunter Sausage Schnitzel €8.50 Children’s Ice Cream Sundae Chocolate Ice Cream. Vanilla Ice Cream. Smarties €4.50 Desserts Nutella Cake-in-a-Cup Fruit €7.00 Large Cream Puff Cherry Ragout. Vanilla Ice Cream. Whipped Cream. €9.50 Sweet Inge Berry Mix. Meringue. Whipped Cream. €6.50 Homemade Pie Butter Dough. Vanilla Ice Cream. Chocolate Sauce €9.00 Homemade Strudel Vanilla Ice Cream. Caramel Sauce. €8.50 Alt Ruppiner Gourmet Tasting 3 sweet surprises served with an Espresso €9.50 German Cheese Tasting Trio “Maison Kober Dairy” Grapes. Baguette. €12.00 Seasonal Sundae Vanilla ice cream. Chocolate ice cream. Fruit. Whipped Cream €8.40 Ice Cream Scoop Vanilla €2 Chocolate €2 Homemade Sorbet €2 Sorbet Spritzer with Prosecco €4.50 Additional options Baileys Original Irish Cream 2cl €3.00 Baileys Original Irish Cream. 4cl €6.00 Kahlúa Coffee Liqueur. 2cl €3.10 Kahlúa Coffee Liqueur. 4cl €6.60 Eierlikör. 2cl €2.50 Eierlikör. 4cl €5.00 Menu - Restaurant Am Alten Rhin Our menu from the Restaurant Am Alten Rhin is updated several times a year to adapt our dishes to the seasons. There are always regional fish dishes on the menu. The Brandenburg asparagus (Beelitzer Spargel) and chanterelle seasons are indispensable and celebrated here annually. Regardless of the season, an ice cream sundae topped with various seasonal local products from Brandenburg can be found on our menu. The Brandenburger Ruppiner Land with its variety of local products makes many gourmet hearts beat faster. As holidays come and the seasons change, special menus reflecting the occasions and seasons become available with popular events like the yearly Martins goose feast and various brunch dates.

  • BEVERAGE MENU

    BEVERAGE MENU Red Wines Dornfelder charmant Qualitätswein -Nahe (sweet) Bottle 0,75 L €22.40 Caraf 0,2 L €6.30 Glass 0,1 L €3.20 Dornfelder”Villa JL” QbA from the Pfalz- (semi-dry) Bottle 0,75L €21 Caraf 0,2 L €5.90 Glass 0,1 L €3 Wild Rose Cuvee German Quality Wine from Württemberg Bottle 0,75 L €25 Caraf 0,2 L €7 Glass 0,1 L €3.60 SP Rotwein Cuvee Quality wine from the Pfalz region (dry) Blend of Dornfelder-Merlot-Cabernet S. Bottle 0,75 L €25 Caraf 0,2 L €7.90 Glass 0,1 L €3.90 Dornfelder “Selection“ Quality Wine from Nahe region (dry) Bottle 0,75 L €23.80 Caraf 0,2 L €6.70 Glass 0,1 L €3.40 Gutswein Velvet The „Exclusive“ from the Heimat Werder Cuvee from Regent and Dornfelder Bottle 0,75 L €26.60 Caraf 0,2 L €7.40 Glass 0,1 L €3.80 Graphes and Stripes Cabernet Sauvignon from California (dry) Bottle 0,75 L €19.50 Caraf 0,2 L €5.50 Glass 0,1 L €2.90 White Wines Rivaner Qualitätswein- Nahe (semi-dry) Bottle 0,75 L €21 Caraf 0,2 L €5.90 Glass 0,1 L €3 Scheurebe Quality Wine (sweet) from Nahe Bottle 0,75 L €22.40 Caraf 0,2 L €6.30 Glass 0,1 L €3.20 Wine of the Day…just ask for the details! A Quality wine from different growing regions Caraf 0,2 L €6 Glass 0,1 L €3 Grauer Burgunder Quality Wine – (semi-dry) from Nahe Bottle 0,75 L €25 Caraf 0,2 L €7.90 Glass 0,1 L €3.90 Sauvignon Blanc Quality Wine–from Rheingau (dry) Bottle 0,75 L €26 Caraf 0,2 L €8.90 Glass 0,1 L €4.90 Wachtelberg Müller Thurgau the „Exclusive“ from the Heimat Werder Bottle 0,75 L €29.10 Caraf 0,2 L €8.30 Glass 0,1 L €4.10 Merindah Chardonnay Quality Wine - from Australia (dry) Bottle 0,75 L €21 Caraf 0,2 L €6 Glass 0.1 L €3 Sparkling Wines Prosecco Sparkling Wine from Rheinhessen (dry) Bottle 0,75 L €26.50 Glass 0,1 L €3.50 „Hugo" A refreshing fizzy cocktail, with a elderflower syrup & aroma Caraf 0,2 L €7.50 „Aperol Spritz" A beloved classic mix with Prosecco, Aperol, and Sparkling Water Caraf 0,2 L €7.50 „Lillet Wild Berry Spritz“ Aperitif Lillet finished with Wild Berry Tonic Caraf (0,2 L) €8 „Limoncello Spritz“ The classic limoncello from Italy finished with Prosecco and Sparkling Water €8 „Rotkäppchensekt“ German Sparkling Wine (dry & semi-dry available) Bottle 0,75 L €26.50 Glass 0,1 L €3.50 Draft Beers Radeberger Premium Pils 0,3L €3.50 0,5L €5.50 Staropramen Schwarzbier aus Prag (black beer from Prague) 0,3L €4 0,5L €6 Duckstein Rotblond 0,3L €4.20 0,5L €6.50 Radler / Alster (beer mixed with sprite) 0,3L €3.30 0,5L €5.30 Schöfferhofer Hefeweizenbier hell (light beer) 0,3L €3.50 0,5L €5.50 Bottled Beers Radeberger (alcohol-free) 0,33L €3.50 Büble Hefeweizen beer (light) €5.80 Schöfferhofer Hefeweizen beer (alcohol free) 0,5L €5.50 Berliner Weiße with Waldmeister syrup or with Raspberry syrup €4.50 Aperitif Sherry Fino 5 cl €4.50 Martini Bianco 0,1L €5.50 Longdrinks, Cocktails Bacardi or Havanna Cola €7.50 Vodka Cola / Orange Juice €7.50 Gin & Tonic €7.50 Campari Soda / Orange Juice €7.50 Cola Whisky €7.50 Batida de Coco / Cherry Juice / Orange Juice €7.50 Hot Beverages Cup of Coffee €2.60 Large Cup of Coffee €4.40 Pot of Coffee €4.90 Hot Chocolate €3.70 Cappuccino €3.60 Espresso €2.60 Latte Macchiato €4 Milk Coffee €3.90 Large cup of Tea (assorted flavors) €3 Pot of Tea (assorted flavors) €4.90 Hot Lemon €3.10 Grog €4.50 Alcohol-Free Beverages Spezi (Cola / Orange Soda) Glass 0,2L €3 Pepsi Cola Glass 0,2L €3 Pepsi Cola Glass 0,3L €4 Pepsi Cola light Bottle (0,2L) €3 Mirinda (Orange Soda) Glass 0,2L €3 7 – up Glass 0,2L €3 Bad Liebenwerda Mineral Water Natural (still) or Carbonated Bottle 0,25L €2.70 Bad Liebenwerda Mineral Water Carbonated Bottle 0,75L €6 Bad Liebenwerda Mineral Water Natural (still) Bottle 0,75L €6 Bad Liebenwerda - Tonic Water Bottle 0,25L €3.60 Bad Liebenwerda - Bitter Lemon Bottle 0,25L €3.60 Bad Liebenwerda - Ginger Ale Bottle 0,25L €3.60 Apple Juice Spritzer Glass 0,3L €4.50 Rhubarb Juice Spritzer Glass 0,3L €4.50 Black Currant Juice Spritzer Glass 0,3L €4.50 Juices & Nectars (from Vaihinger) Apple Juice 100% Fruit Content Glass 0,2L €3.50 Tomato Juice seasoned and salted Glass 0,2L €3.50 Orange Juice 100% fruit content Glass 0,2L €3.50 Rhubarb Juice 55% fruit content Glass 0,2L €3.60 Cherry Nectar 40% fruit content Glass 0,2L €3.60 Banana Nectar 25% Fruit Content Glass 0,2L €3.60 „Kiba“ (Cherry and Banana Nectar Mix) Glass 0,2L €3.60 Black Currant Nectar 30% fruit content Glass 0,2L €3.60 Brandy & Cognac Wilthener Goldkrone 2 cl €2.70 Chantré 2 cl €3 Remy Martin V.S. 2 cl €3.70 Liqueurs (Likör) Kirschlikör (Cherry) 2 cl €2.50 Neuruppiner Klosterlikör 2 cl €2.50 Jägermeister 2 cl €3 Kümmerling (Caraway) btl. 0,02L €2.50 Feigling (Fig) btl. 0,02L €2.50 Baileys Irish Cream 2 cl €3 Ramazzotti 2 cl €3 Fernet Branca 2 cl €3.10 Spirits Neuruppiner Klosterkorn 2 cl €2.40 Nordhäuser Doppelkorn 2 cl €2.60 Vodka - Moskowskaja 2 cl €3.10 Vodka - Gorbatschow 2 cl €3 Maltesa Aquavit 2 cl €3.50 Aalborg Jubiläumsakvavit 2 cl €3.70 Schnapps Alt Ruppiner Obstler ...according to Hans Hermann Degener’s Recipe 2 cl €3.10 Williams Birnenbrand 2 cl €3 Grappa 2 cl €3.50 Fontane’s Williamsbrand 2 cl €4.20 Whisky / Whiskey Jim Beam (bourbon Whiskey) 2 cl €3.30 Johnnie Walker red (Scotch Whisky) 2 cl €3.30 Jack Daniels (Tennessee Whiskey) 2 cl €3.90 Dimple (Scotland Whisky) 2 cl €4.50 Beverage Menu Restaurant Am Alten Rhin We have been sourcing our quality wines from one of our best partners, winemaker Ursula Emrich, located in the neighboring city of Bad Kreuznach for more than 25 years now. We also serve other wines made in the Brandenburg region, most notably, from Werder an der Havel by winemaker Dr. Lindicke. What an espresso is for Italians, a good schnapps is for Germans! A popular choice from the local region is the Alt Ruppiner Obstler created by master distiller Hans Hermann Degener. Of course, trend products and seasonal offers are appropriately included in the wine and beverage menu.

  • Erlebnisse | Hotel Am Alten Rhin

    Home Erlebnisse Experiences We're not offering any experiences at the moment. Check back soon.

  • Hotel in Neuruppin | Hotel & Restaurant Am Alten Rhin

    At our hotel in Neuruppin, experience the beautiful lakes and untouched nature in Brandenburg that surrounds Berlin. The Hotel & Restaurant Am Alten Rhin in Neuruppin is located on the Rhin River that connects directly to Lake Ruppin. © Copyright Connected with Nature Hotel in Neuruppin district Alt Ruppin - Hotel & Restaurant Am Alten Rhin Welcome to the natural water paradise in the heart of the Brandenburg Ruppiner Lake district! Nestled on a peninsula where the Ruppiner See (lake) splits off into the nature made Alten Rhin river and the enlarged Rhin rivers, in the center of the older district of Neuruppin ("New"Ruppin) known as Alt Ruppin ("Old"Ruppin), sits our family owned 3 Star Superior Hotel & Restaurant Am Alten Rhin. The opportunities to be connected with nature year-round are endless! Neuruppin district Alt Ruppin is considered the gateway to the Ruppiner Schweiz (Switzerland) and offers a great middle point for the exploration of one of the largest lake systems in Europe. We are within walking distance to free protected nature reserves. From here you have the opportunity to immerse yourself in nature, be it for a walk, jogging or cycling. Well-developed and extensive hiking and biking trails are in the immediate vicinity. The Alt Ruppin swimming area invites you to go fishing, swimming, or to simply relax by the water as the different seasons come and go. Right next to our hotel is the “Rhinpaddel” boat and bike rental company, where you can marvel at the natural beauty from a water’s perspective. Hotel in Neuruppin Hotel Angebote Restaurant Am Alten Rhin The Ruppiner Lake The Ruppiner Lake itself is 23 m deep at its deepest point and 14 km long standing as one of the longest natural lakes in Brandenburg. There are many little rivers branching off and connecting the extensive river and lake system stretching all throughout the state of Brandenburg and Berlin. The water quality is unparalleled with grass or sand lined banks offering inviting areas for swimming and exploration. Neuruppin and Alt Ruppin are only 4 km apart with many merging hiking trails and waterways binding them together. We are located 24 kilometers from the historic city and castle in Rheinsberg and only 75 kilometers north of Berlin. The castle filled historical city of Potsdam that still stands as the capital of Brandenburg is a mere 73-kilometer drive or an hour and a half train ride away. If you plan to make a trip around or through Germany by train or car, Neuruppin district Alt-Ruppin is a great stopping point between Berlin and Hamburg offering a breath of fresh air outside of the big cities.

  • Gift Cards neuruppin hotel | Hotel & Restaurant Am Alten Rhin

    Treat your loved ones and yourself with a gift card for a break from the big city at our neuruppin hotel in the countryside of Brandenburg. Purchase your gift card voucher on the official website from the Hotel & Restaurant Am Alten Rhin. Online Gutschein Hotel & Restaurant Am Alten Rhin 25 € Amount 25 € 50 € 100 € 150 € 200 € Other amount Quantity Buy Now Give a Gift Card! Treat yourself or your loved ones with a gift-card to freely enjoy one of our hotel offers, culinary events, or a stay in our unique hotel by the Ruppiner Lake. Here you have the opportunity to purchase or give away a virtual gift-card. The virtual gift-card will be sent by email. If you would like us to send you the gift-card per post, we can arrange this for you. To receive a printed version, please purchase the virtual gift-card online first and then fill out the form at the bottom of this page. Please note that we only ship gift-cards within Europe and it can take up to 5 business days.

  • Restaurant in Neuruppin OT Alt Ruppin | Restaurant Am Alten Rhin

    Our restaurant in Neuruppin district Alt Ruppin showcases a spacious summer terrace and a cozy winter fireplace with classic and creative regional Brandenburg-style cuisine. Welcome to Restaurant Am Alten Rhin The classic Preussen (Prussian) décor and comfortable surroundings mirror the cuisine served in our restaurant. Classic and creative regional specialties along with some internationally inspired options are available to appease every taste. All the dishes we offer can be suitably paired with our regional and international wine and beverage list. Of course, trend products and seasonal offers are appropriately included in the wine and beverage menu. Tischreservierung AAR Request a Table Select your details and we’ll try to get the best seats for you. Find out more about us We focus on serving regional and local products. Our fresh trout come directly from Zippelsförde from the local fisherman. The local master butcher and baker supply us with fresh products from the region every week. Read More Menu Our menu from the Restaurant Am Alten Rhin is updated several times a year to adapt our dishes to the seasons. Read More Beverage Menu We offer suitable pairings of regional and international drinks with our dishes. We have been purchasing our quality wines for more than 25 years from the winemaker Ursula Schäfer from the Emrich winery and from Werder an der Havel from the Weinbau Dr. Lindicke. Read More About the Restaurant Am Alten Rhin We strive and focus on serving regional and local products. Our fresh river trout (forelle) comes directly from Zippelsförder fishers. The local butcher delivers fresh meats from the region and any game meats come exclusively from local Brandenburg forests as the seasons allow. The surrounding rich and fertile lands in the Brandenburg region certainly have a lot to offer those desiring to understand the pure taste of locally sourced products. The classic Preussen (Prussian) décor and comfortable surroundings mirror the cuisine served in our restaurant. Classic and creative regional specialties along with some internationally inspired options are available to appease every taste including vegetarians. Uber uns Fresh from the Brandenburg and Ruppiner Land region Strolling through the woods and fields, you will immediately notice what the Brandenburg region has to offer. The conscious end consumer certainly gets his money's worth in the state of Brandenburg. There are countless farms that you can visit to learn more about agriculture and production processes where you can even sneak a taste of the fresh products! Simple yet profound, and only in Brandenburg! As holidays come and the seasons change, special menus reflecting the occasions and seasons become available with popular events like the yearly Martins goose feast and various brunch dates. Treat yourself and your family and friends with an invitation based on a reservation or with a gift-card to enjoy one of our yearly culinary events. Quality from Germany All of the dishes we offer can be suitably paired with our regional and international wine and beverage list. We have been sourcing our quality wines from one of our best partners, winemaker Ursula Emrich , located in the neighboring city of Bad Kreuznach for more than 25 years now. We also serve other wines made in the Brandenburg region, most notably, from Werder an der Havel by winemaker Dr. Lindicke . What an espresso is for Italians, a good schnapps is for Germans! A popular choice from the local region is the Alt Ruppiner Obstler created by master distiller Hans Hermann Degener . Of course, trend products and seasonal offers are appropriately included in the wine and beverage menu. Opening Times Hotel & Reception: Operating Hours January - March Monday 15:00 - 21:00 Tuesday - Saturday 7:00 - 21:00 Sunday 7:00 - 15:00 April - September Daily from 7:00 - 21:00 October - December Monday 15:00 - 21:00 Tuesday - Saturday 7:00 - 21:00 Sunday 7:00 - 15:00 Restaurant: Operating Hours Our restaurant opening hoursMonday to Thursday 5:00 PM – 10:00 PM Kitchen closing time: 9:00 PMFriday to Sunday 12:00 – 22:00 From 14:00 to 17:00 we serve a shortened menu Kitchen closes: 21:00 pmThe hotel and restaurant will be closed from December 21st to December 24th, 2025. Table Reservations at Restaurant Am Alten Rhin phone Mail Online reservations

  • Reservierungen | Hotel Am Alten Rhin

    Home Reservierungen Request a reservation Select your details and we’ll try to get the best seats for you. Party size 2 guests Date Time

  • Amenities at The Hotel Am Alten Rhin | Hotel in Neuruppin

    The Amenities & Services at our hotel in Neuruppin offer free WiFi, free parking, breakfast included, and a sauna. Our dry Finnish-style sauna has a beautiful view of the courtyard gardens in the immediate vicinity of Lake Ruppin. Amenities & Services Here you will find the most important information for your stay in Neuruppin district Alt Ruppin and in the Hotel Am Alten Rhin. Sauna Info. Parking Free parking is available to all hotel guests and subject to availability. Our car parking lot is on the hotel premises. Check-in / Check-out Check-in at 15:00 Check-out by 11:00 Hotel information Our hotel does not contain an elevator (please keep this in mind when considering your choice of room) There are no air conditioning units in the rooms Late check in Should you need to check in past 21:00, it is imperative that you call or email us by 20:00 on the day of arrival so we are aware and can plan for you accordingly. As a free service, your hotel key will be left in our key lockbox for you. You will be sent a text message or email message with the one-time use code for opening the lockbox to retrieve the key to your room. Call: +49 3391 7650 Or Email: reservierung@hotelaar.de Children Discounts Children up to 5 years of age can sleep in the same bed as their parents at no extra cost A children’s bed can be booked when requested for a Flat Fee of 15 € WIFI Free Wifi is available in the restaurant and in all hotel rooms. Pets Pets are not allowed in our hotel rooms. Breakfast Information Our breakfast buffet service is available from 7:00 - 10:00 and is included in the price of your hotel room. The service staff will seat you. Payment Methods We accept cash, debit cards, and credit cards. Mastercard Visa Card American Express JCB Card / Japan Credit Bureau Discover Diners Club International Girocard / Debit Card Hygiene Concept Before your arrival, please inform yourself about the current Covid-19 guidelines in Brandenburg and our hygiene concept at the Hotel & Restaurant Am Alten Rhin. Learn More... Hotel & Reception: Operating Hours January - March Monday 15:00 - 21:00 Tuesday - Saturday 7:00 - 21:00 Sunday 7:00 - 15:00 April - September Daily from 7:00 - 21:00 October - December Monday 15:00 - 21:00 Tuesday - Saturday 7:00 - 21:00 Sunday 7:00 - 15:00 Restaurant: Operating Hours Our restaurant opening hoursMonday to Thursday 5:00 PM – 10:00 PM Kitchen closing time: 9:00 PMFriday to Sunday 12:00 – 22:00 From 14:00 to 17:00 we serve a shortened menu Kitchen closes: 21:00 pmThe hotel and restaurant will be closed from December 21st to December 24th, 2025. Sauna Sauna at The Hotel Am Alten Rhin When you would like to use the Sauna, you will need to let us know at least 1 hour in advance so we can turn it on and prepare it for you. You can use the Sauna for up to 3 hours. The Sauna closes at 21:00. It costs 10 € per person per day When you would like to use a bathrobe, it costs a flat fee of 5 € Our sauna area is located on the top floor complete with a dry Finnish-style sauna room, a shower, and a relax area. There is a stunning view of the garden courtyard Perfect to warm up in during the wintertime or to use after a long day of exploration by foot, bike, or boat

  • Speisekarte

    Menu - Restaurant Am Alten Rhin Our menu from the Restaurant Am Alten Rhin is updated several times a year to adapt our dishes to the seasons. There are always regional fish dishes on the menu. The Brandenburg asparagus (Beelitzer Spargel) and chanterelle seasons are indispensable and celebrated here annually. Regardless of the season, an ice cream sundae topped with various seasonal local products from Brandenburg can be found on our menu. The Brandenburger Ruppiner Land with its variety of local products makes many gourmet hearts beat faster. As holidays come and the seasons change, special menus reflecting the occasions and seasons become available with popular events like the yearly Martins goose feast and various brunch dates. Hotel & Reception: Operating Hours January - March Monday 15:00 - 21:00 Tuesday - Saturday 7:00 - 21:00 Sunday 7:00 - 15:00 April - September Daily from 7:00 - 21:00 October - December Monday 15:00 - 21:00 Tuesday - Saturday 7:00 - 21:00 Sunday 7:00 - 15:00 Restaurant: Operating Hours Our restaurant opening hoursMonday to Thursday 5:00 PM – 10:00 PM Kitchen closing time: 9:00 PMFriday to Sunday 12:00 – 22:00 From 14:00 to 17:00 we serve a shortened menu Kitchen closes: 21:00 pmThe hotel and restaurant will be closed from December 21st to December 24th, 2025. Speisekarte Saisonkarte Spargelcremesuppe Spargelstückchen. Schnittlauch. €7.00 Frühlingsalat Zuckerschoten. Gurken. Radieschen. Rucola. Kräuter. Joghurtdressing. klein €8.00 Groß €12.00 Spargel Flammkuchen Spargelstückchen. Schmand. Hollandaise. Bergkäse. Rucola. €18.00 Der Klassiker Schweineschnitzel. Spargel. Drillingskartoffeln. €24.50 Spargel Risotto grün und weißer Spargel. Kräuter. Kresse. Zitrone. Parmesan. natur €17.00 mit gedämpftes Bachsaiblingsfilet €24.00 Spargel Mediterran Spargel gratinert. Hollandaise. Bergkäse. Pesto Nudeln. Serrano Schinken. €26.00 Portion Spargel 20+ extra mit Sauce Hollandaise oder gebräunte Semmelbutter 300g (4 stangen) €8.00 500g (7 stangen) €15.00 Vorspeisen Frittierte Gewürzgurkensticks Buttermilch - Kräuter Dip. €8.50 Süßkartoffelpommes Buttermilch - Kräuter Dip. €8.50 Drei halbe gefüllte Eier Frischkäse. Senf. Paprika Edelsüß. €8.00 Drei Tomaten Bruschetta Pesto. Tomaten. Lauchzwiebeln. Baguette. €7.50 Garnelenpfanne - ein Dutzend Lauchzwiebeln. Pesto. Weißwein. Kirschtomaten. Baguette. €21.00 Käse Trio aus Deutschland | Sylt “Käserei Maison Kober” Trauben. Baguette. €12.00 Suppen. Salate. Leichte Kost kaltes Gurkensuppe “nach Fontane Art” Joghurt. Dill. Zitrone. Walnüsse. €7.50 BLT (Bacon.Salat.Tomaten) Sandwich Mayonnaise. scharfer Ruppiner Brot. Pommes frites. €14.00 Pulled Pork Burger. BBQ Sauce. Mayonnaise. Krautsalat. Brioche Bun. Pommes frites. €18.00 Burrata - Tomaten Salat Lauchzwiebeln. Pesto. Rucola. Baguette. €15.00 Salat der Saison Blattsalat. Gemüse. Erdbeer - Vinaigrette. Klein €8.00 Groß €12.00 Proteine zur Wahl gebratene Kaninchenleber €7.50 gebratene Hähnchenbrust €7.00 sechs gebratene Garnelen €10.00 Burrata €7.50 Vegetarisch und Vegan hausgemachter Linsen-Gemüse Burger Salat. Tomaten. Gurken. vegane Mayo. veganes Brioche Bun. Süßkartoffelpommes. €18.00 Zucchini-Auberginen - Auflauf veganer Käse. Tomatensoße. Salat. €17.50 Tagliarini „Mediterran“ Pesto. Knoblauch. Chili. Kirschtomaten. Pinienkerne. Rucola. natur €16.00 mit Garnelen €26.00 Fisch Gebratenes Müritzer Welsfilet Rahmspitzkohl. Zitronenbutter. €21.00 Zippelsförder Forelle „Müllerin Art“ Mandelbutter. Salat. Zitronenecke. €23.00 Fleisch Havelländer Apfelschweinekotelett 300 gr. Apfelzwiebel Chutney. Rucola. €23.00 Entrecôte vom Simmentaler Rind 280 gr. Kräuterbutter. Salat. €33.50 Prignitzer Maishähnchen 250 gr. Tomate -Parmesan - Kräutersahnesoße. €22.00 Gebratene Kaninchenleber Zwiebeln. Rotweinsoße. €17.00 Beilagen Bratkartoffeln Kartoffeln. Zwiebeln. Spec €6.50 Drillingskartoffeln Butter. Kräuter €4.50 Kartoffelpüree Butter. Milch. €4.50 Steakhouse Pommes €4.00 Süßkartoffelpommes €6.00 Buttermöhren Kräuter. €3.50 Rahmspitzkohl. Kräuter. €4.50 Buttermilch-Kräuter Dip €2.50 Portion Ketchup oder Mayonnaise €0.50 Kinder Menu Hähnchen Nuggets Pommes frites. Buttermöhren. €8.50 Milchreis Zucker und Zimt. Apfelmus. €7.00 Spirelli-Nudeln Natur mit Butter. €5.00 mit Tomatensoße €5.50 mit Tomatensoße und ein Jägerschnitzel €8.50 Kindereisbecher Schokoladeneis. Vanilleeis. Smarties €4.50 Dessert Nutella Tassenkuchen Obst €7.00 Windbeutel Kirschragout. Vanille Eis. Sahne. €9.50 Süße Inge Waldfrüchte. Baiser. Sahne. €6.50 Hausgemachtes Pie Butterteig. Vanilleeis. Schokoladensoße. €9.00 Hausgemachter Strudel Vanille Eis. Karamellsoße. €8.50 Alt Ruppiner Feinschmecker 3 süße Köstlichkeiten mit einem Espresso €9.50 Trio der Käseerei Maison Kober Trauben. Baguette. €12.00 Saisoneisbecher Vanilleeis. Schokoladeneis. Früchte. Sahne €8.40 Kugel Eis Vanilla €2 Schokolade €2 hausgemachtes Sorbet €2 Sorbet mit Secco gespritzt €4.50 Zusatzoptionen Baileys Original Irish Cream. 2cl €3.00 Baileys Original Irish Cream. 4cl €6.00 Kahlúa Kaffeelikör. 2cl €3.10 Kahlúa Kaffeelikör. 4cl €6.60 Eierlikör. 2cl €2.50 Eierlikör. 4cl €5.00 Table reservation in the restaurant Am Alten Rhin phone Mail Online reservations

  • Imprint & Terms and Conditions | Hotel & Restaurant Am Alten Rhin

    Imprint & Terms & Conditions from Hotel & Restaurant Am Alten Rhin in Neuruppin district Alt Ruppin Imprint Updated am 19.1.2022 Angaben gemäß § 5 TMG (Information provided according to section 5 German Telemedia Act (TMG)) Britta Krsynowski Hotel & Restaurant Am Alten Rhin Friedrich-Engels-Straße 12 16827 Neuruppin district Alt Ruppin Contact Telephone: (+49) 03391 - 7650 Fax: (+49) 03391 - 76515 E-Mail: info@hotelaar.de Value Added Tax (VAT) VAT ID number according to section 27 a German Value Added Tax − DE138686455 Responsible i.S.d. § 55 Abs. 2 RStV Marcus Krsynowski / Friedrich-Engels.Str 12 / 16827 Neuruppin OT Alt Ruppin / Marcus.Krsynowski@hotelaar.de / (+49) 03391 7650 / Dispute Resolution The European Commission provides a platform for online dispute resolution (OS) ready: https://ec.europa.eu/consumers/odr . Please find our email contact information in the imprint above. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board. Liability for Contents As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities. Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them. Liability for Links Our offer includes links to external third-party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents. The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them. Copyright Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only. The commercial use of our contents without permission of the originator is prohibited. Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately. Realization and Implementation Content Development by krsynowski-and-wing.com Content development of all texts of the German homepage. Translation of the homepage from German to English with adaptation of the target groups for the European market. Content development of all English texts. Optimization of the booking process by krsynowski-and-wing.com Development and implementation of booking optimization strategy Connection of a channel manager and own booking engine with external partners Strategic development of the connection of meta search engines and implementation Website developed by krsynowski-and-wing.com Website developed and redesigned in 2022, with new implementation of a CMS. SEO optimization for both the German-speaking and English-speaking market Realisierung und Umsetzung Bildnachweis Terms & Conditions / General Terms and Conditions for the hotel accommodation contract I. Scope These terms and conditions apply to contracts for the rental provision of hotel rooms for accommodation, as well as all other services and deliveries provided by the hotel to the customer. The subletting or re-letting of the rooms provided and their use for purposes other than accommodation require the prior written consent of the hotel, whereby section 540 (1) sentence 2 BGB is waived unless the customer is a consumer. The customer's terms and conditions only apply if this has been expressly agreed in writing beforehand. II. Conclusion of Contract, -partner, Statute of Limitations The contract is concluded when the hotel accepts the customer’s application. The hotel is free to confirm the room booking in writing. The contractual partners are the hotel and the customer. If a third party has ordered for the customer, the third party is liable towards the hotel together with the customer as joint debtors for all obligations arising from the hotel accommodation contract, provided the hotel has received a corresponding declaration from the third party. All claims against the hotel generally expire one year from the start of the knowledge-dependent period of limitation under § 199 (1) BGB. Claims for damages become statute-barred after five years, regardless of knowledge. The limitation periods do not apply to claims based on an intentional or grossly negligent breach of duty by the hotel. III. Services, Prices, Payment, Offsetting The hotel is obliged to keep the rooms booked by the customer available and to provide the agreed services. The customer is obliged to pay the hotel's applicable or agreed prices for the provision of rooms and the other services used. This also applies to services and expenses of the hotel arranged by the customer to third parties. The agreed prices include the respective statutory value added tax. If the period between the conclusion of the contract and the fulfillment of the contract exceeds four months and the price generally charged by the hotel for such services increases, then this can increase the contractually agreed price appropriately, but at most by 5%. The hotel may also change the prices if the customer subsequently wishes to change the number of rooms booked, the service provided by the hotel or the length of stay of the guests and the hotel consents to this. Hotel invoices without a due date are payable in full within 10 days of receipt of the invoice. The hotel is entitled to demand accrued claims at any time and to request immediate payment. In the event of a delay in payment, the hotel is entitled to charge the applicable statutory default interest of 8% currently or, in the case of legal transactions in which a consumer is involved, 5% above the basic interest rate. The hotel reserves the right to prove greater damage. The hotel is entitled to request a reasonable advance payment or security deposit upon conclusion of the contract or thereafter, taking into account the legal provisions for package tours. The amount of the advance payment and the payment dates can be agreed in writing in the contract. The customer can only offset or reduce an undisputed or legally binding claim against a claim by the hotel. IV. Cancellation by the customer (ex: cancellation) / non-use of the hotel’s services Cancellation by the customer of the contract concluded with the hotel requires the hotel's written consent. If this does not take place, the agreed price from the contract must be paid even if the customer does not use contractual services. This does not apply in the event of a violation of the hotel's obligation to consider the rights, legal interests and interests of the customer, if the customer can no longer be expected to adhere to the contract or if there is another statutory or contractual right of withdrawal. If a date for free withdrawal from the contract has been agreed in writing between the hotel and the customer, the customer can withdraw from the contract until then without triggering payment or compensation claims by the hotel. The customer's right of withdrawal expires if he does not exercise his right to withdraw from the hotel in writing by the agreed date, unless the customer has withdrawn in accordance with number 1 sentence 3. In the case of rooms not used by the customer, the hotel must credit the income from renting the rooms to others and the saved expenses. The hotel is free to request the contractually agreed remuneration and to deduct a flat-rate deduction for saved expenses. In this case, the customer is obliged to pay at least 90% of the contractually agreed price for overnight stays with or without breakfast, 70% for half board and 60% for full board arrangements. The customer is free to prove that the above claim has not arisen or has not arisen in the required amount. Third-party services according to booking cannot be canceled free of charge V. Cancellation of the hotel If a free right of withdrawal of the customer has been agreed in writing within a certain period, the hotel is entitled to withdraw from the contract during this period if there are requests from other customers for the contractually booked rooms and the customer does not have their right to withdraw upon request from the hotel waived. If an agreed advance payment or the advance payment required according to Clause III No. 6 is not made even after a reasonable grace period set by the hotel has expired, the hotel is also entitled to withdraw from the contract. Furthermore, the hotel is entitled to extraordinarily withdraw from the contract for objectively justifiable reasons, for example: Higher forces or other circumstances for which the hotel is not responsible make it impossible to fulfill the contract Room with misleading or false information about essential facts, for example - in the person of the customer or the purpose The hotel has reasonable grounds to believe that the use of the hotel services may endanger the smooth running of the business, the security or the reputation of the hotel in public, without this being attributable to the sphere of control or organization of the hotel There is a violation of Clause I No. 2 above If the hotel withdraws justifiably, the customer is not entitled to compensation VI. Provision, handover, and return of rooms The customer is not entitled to the provision of certain rooms. Booked rooms are available to the customer from 3 p.m. on the agreed arrival date. The customer has no right to earlier availability. Rooms must be vacated and made available to the hotel no later than 12:00 noon on the agreed departure date. Thereafter, due to the delay in vacating the room for use beyond the contract, the hotel can charge 50% of the full accommodation price (list price) until 6:00 p.m., from 6:00 p.m. 100%. This does not justify contractual claims by the customer. He is free to prove that the hotel has no or significantly lower entitlement to usage fees. VII. Liability of the Hotel The hotel is liable with the care of a prudent businessman for his obligations from the contract. Customer claims for compensation are excluded. This does not include damage resulting from injury to life, limb or health if the hotel is responsible for the breach of duty, other damage based on an intentional or grossly negligent breach of duty by the hotel and damage based on an intentional or negligent breach of contractual obligations of the hotel. A breach of duty by the hotel is equivalent to that of a legal representative or vicarious agent. If faults or defects occur in the hotel's services, the hotel will endeavor to remedy the situation if the customer becomes aware of it or if the customer gives notice immediately. The customer is obliged to make a reasonable contribution to remedy the fault and to keep any damage to a minimum. The hotel is liable to the customer for items brought in according to the statutory provisions, which is up to a hundred times the room price, maximum € 3,500, and for money, securities and valuables up to € 800. Money, securities and valuables can be up to a maximum of € ( Use the hotel's insurance sum) in the hotel or room safe. The hotel recommends that you use this option. The liability claims expire if the customer does not immediately notify the hotel after becoming aware of the loss, destruction or damage (Section 703 BGB). For further liability of the hotel, the above number 1 sentences 2 to 4 apply accordingly. If the customer is provided with a parking space in the hotel garage or in a hotel car park, also for a fee, this does not result in a custody contract. The hotel is not liable for loss of or damage to motor vehicles parked or maneuvered on the hotel property and their contents, except in the case of intent or gross negligence. Number 1 sentences 2 to 4 above apply accordingly. The hotel carries out wake-up calls with the greatest care. Messages, mail and consignments for guests are handled with care. The hotel will take care of delivery, storage and - if requested - forwarding for a fee. Number 1 sentences 2 to 4 above apply accordingly. "The company does not participate in dispute settlement procedures before a consumer arbitration board". VIII. Final Provisions Changes or additions to the contract, the acceptance of applications or these terms and conditions for hotel accommodation should be made in writing. Unilateral changes or additions by the customer are invalid. The place of fulfillment and payment is the seat of the hotel. Exclusive place of jurisdiction - also for check and exchange disputes - is the seat of the hotel in commercial transactions. If a contractual partner fulfills the requirements of Section 38 (2) ZPO and has no general place of jurisdiction in Germany, the place of jurisdiction is the seat of the hotel. German law applies. The application of the UN sales law and the conflict of laws is excluded. Should individual provisions of these general terms and conditions for hotel accommodation be or become invalid or void, this does not affect the effectiveness of the remaining provisions. In addition, the statutory provisions apply. VIII. Final Provisions Changes or additions to the contract, the acceptance of applications or these terms and conditions for hotel accommodation should be made in writing. Unilateral changes or additions by the customer are invalid. The place of fulfillment and payment is the seat of the hotel. Exclusive place of jurisdiction - also for check and exchange disputes - is the seat of the hotel in commercial transactions. If a contractual partner fulfills the requirements of Section 38 (2) ZPO and has no general place of jurisdiction in Germany, the place of jurisdiction is the seat of the hotel. German law applies. The application of the UN sales law and the conflict of laws is excluded. Should individual provisions of these general terms and conditions for hotel accommodation be or become invalid or void, this does not affect the effectiveness of the remaining provisions. In addition, the statutory provisions apply. Allgemeine Geschäftsbedingungen Cancellation Policy Change or Cancel a booking Change or Cancel a booking If you want to cancel your booking, click on the link at the end of your confirmation email and then follow the instructions on the screen. Your reservation may include a booking fee that cannot be refunded in the event of cancellation. If you wish to cancel your reservation, we ask that you make it as soon as possible. If you have made your booking by phone or email, please contact us by email: info@hotelaar.de Cancellation policy for room bookings Cancellations for offers and arrangements are free of charge up to 31 (thirty-one) days before arrival. If you cancel 30 (thirty) days before arrival, 80% of the booking amount will be charged. In the event of cancellation on the day of arrival or no-show, 100% of the booking amount will be charged. These cancellation conditions apply to bookings via the hotel´s website and or telephone bookings, e-mail and personal offers or arrangement bookings. Cancellation conditions may differ for other contracts such as room bookings and online bookings via external third-party providers such as those using online travel agencies Booking.com, Expedia.com, etc…. Cancellation conditions for external third-party providers The cancellation conditions for external third-party providers such as online travel agency or online travel agencies (OTA) differ from our cancellation conditions. The third-party providers (OTA) are responsible for cancellations and booking changes. If you cancel or change your booking, please contact the Third-Party Cancellation Department (OTA). We cannot make cancellations for third parties (OTA) by phone or email. External third-party providers such as online travel agency or online travel agencies (OTAs) Booking Holdings Booking.com Customer support Kayak.com Help Center Priceline.com Help Center etc. Expedia Group Expedia.com Customer support Hotels.com Customer support Hotwire.com Help Center etc. HRS Group HRS.de Cancellation policy Hotel.de Cancellation policy etc. TMB Tourismus-Marketing Brandenburg GmbH tourismus-neuruppin.de etc. Call: +49 3391/45 460 Stornierungsbedingungen Package Travel Rights: The following is information for the traveler about package tours according to § 651a of the civil code book General Information The combination of travel services offered is a package tour in the sense of Directive (EU) 2015/2302. Therefore, the traveler can take advantage of all EU rights that apply to package tours. The Hotel & Restaurant Am Alten Rhin in Neuruppin OT Alt Ruppin is fully responsible for the proper execution of the entire package tour. Our statutory liability insurance with the Feuersozietät Berlin Brandenburg NR. (GP-226-8403) also covers damage in the sense of the package travel directive. Further information on your most important rights under Directive (EU) 2015/2302 can be found at: www.umsetzung-richtlinie-eu2015-2302.de In addition, the Hotel & Restaurant Am Alten Rhin has the legal requirement to offer security for the repayment of your payments as applicable situations arise. If transport is included in the package, we ensure your return transport in the event of bankruptcy or with the use of adequate liability insurance. Most important rights under Directive (EU) 2015/2302 The travelers will receive all essential information about the package tour before concluding the package tour contract. At least one provider is always liable for the proper provision of all travel services included in the contract. The travelers will receive an emergency telephone number or details of a contact point through which they can contact the tour operator or travel agency. Travelers can transfer the package tour to another person within a reasonable period of time and for a possible applicable additional cost. The price of the package tour may only be increased if certain costs (ex: fuel prices) increase and if this information is expressly provided for in the contract. In any case, this information must be communicated at least 20 days before the start of the package tour. If the price increase exceeds 8% of the package price, the traveler can withdraw from the contract. If a tour operator reserves the right to increase the price, then the traveler also has the right to reduce the price if the corresponding costs decrease. Travelers can withdraw from the contract without paying a cancellation fee and receive a full refund of all payments if one of the essential components of the package tour is changed significantly, with the exception of the price. If the provider responsible for the package tour cancels the package tour before the package tour begins, the travelers are entitled to reimbursement of costs and possibly compensation. If exceptional circumstances arise, the traveler can withdraw from the contract without paying a cancellation fee before the start of the package tour, for example if there are serious security problems at the destination that are likely to affect the package tour. In addition, travelers can withdraw from the contract at any time before the start of the package tour in accordance with any cancellation policies that may require a cancellation fee payment as mentioned in the contract. If, after the start of the package tour, essential components of the package tour cannot be carried out in accordance with the agreement, the traveler is to be offered reasonable other arrangements without additional costs. The traveler can then withdraw from the contract without paying a cancellation fee (in the Federal Republic of Germany this right is called "termination"). This right is reserved for the traveler when services are not provided in accordance with the contract having a significant impact on the provisions mentioned in the contractual package and when the tour operator fails to remedy the situation. The traveler is entitled to a price reduction and / or compensation if the travel services are not provided or are not performed properly. The tour operator is obligated to assist the traveler if he/she is in trouble. In the event of the bankruptcy of the tour operator or - in some Member States - the travel agent, payments will be refunded. If the tour operator or, if relevant, the travel agent becomes insolvent after the start of the package tour and the transport is part of the package tour, the return transport of the travelers is guaranteed. Hotel & Restaurant Am Alten Rhin holds bankruptcy protection with R+V Versicherung NR.: 405 90 101042855. Travelers can contact this facility or the appropriate authority if they are refused services due to Hotel´s bankruptcy. Pauschalreiserecht

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Friedrich-Engels-Str. 12,

16827 Neuruppin OT Alt Ruppin

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